Walgreens expands telehealth as COVID-19 demands social distancing

Walgreens has announced the enlargement of its telehealth software to involve a COVID-19 danger assessment,

Walgreens has announced the enlargement of its telehealth software to involve a COVID-19 danger assessment, data on scientific trials and a larger amount of suppliers.

The updated Walgreens Locate Treatment platform on a cell health and fitness app and site now involves a COVID-19 danger assessment, driven by Microsoft Health care Bot which runs on Microsoft Azure, to enable users assess their danger of COVID-19 centered on CDC rules.

Furthermore, individuals can master about COVID-19 scientific trials by using the Locate My Clinical Trial software.

National and regional partners have been extra for individuals to nearly link with more than 30 suppliers, such as several in states at this time most impacted by COVID-19, these as New York, California, Illinois, New Jersey, Michigan and Florida.

New Walgreens Locate Treatment collaborations involve AmWell, Clinic Sisters Overall health Program Clinical Team, McLaren Overall health Treatment and Novant Overall health.

Walgreens has expanded its providers with Providence St. Joseph Health’s ExpressCare Virtual, Recover and Village Clinical.

Walgreens Locate Treatment, by way of an app on a cell system or a computer system, helps individuals navigate to health and fitness units and telehealth suppliers exactly where they can link with a medical doctor or nurse practitioner to receive care for frequent health and fitness and wellness needs like sickness and harm, cough and cold, mental health and fitness providers and continual-condition administration.

In addition, using the Walgreens app, individuals can fill their prescriptions at Walgreens and opt for their shipping and delivery solution, which involves in-retailer select up, generate-thru or shipping and delivery to their dwelling.

Walgreens is waiving shipping and delivery service fees for all qualified prescriptions on future-working day shipping and delivery at this time. Patients can also link with a Walgreens pharmacist using Pharmacy Chat out there on line or by way of the Walgreens app.

WHY THIS Matters

The launch of added functions and suppliers on Walgreens Locate Treatment coincides with advice from the Facilities for Illness Management and Avoidance to use telehealth to enable address clinical needs in the course of the COVID-19 pandemic.

The Facilities for Medicare and Medicaid Providers has authorized new adaptability in the use of telehealth.

Walgreens’ expanded use of telehealth providers is an additional case in point of pharmacies’ larger involvement in the health care place, both equally doing work with, and competing from, standard suppliers using the convenience of 1000’s of pharmacies nationwide.

For instance, CVS Overall health has options to dive deeper into shopper-centric health care by opening an additional one,500 HealthHubs by the close of 2021.

THE Greater Trend

Walgreens Locate Treatment launched in July 2018 to link buyers to health care suppliers. The use of the Walgreens cell app is up 22% more than previous 12 months, the firm mentioned, and 12% 12 months-to-date as more individuals flip to electronic health and fitness providers in the course of the pandemic.

Walgreens, just one of the nation’s major drugstore chains, is in the Retail Pharmacy United states Division of Walgreens Boots Alliance

ON THE Record

“The recent enlargement of Walgreens Locate Treatment is an additional case in point of how we are enabling individuals to get care when and how they have to have it,” mentioned Giovanni Monti, senior vice president of health care providers, Walgreens Boots Alliance. “We continue to develop our partnerships with some of the most dependable regional and countrywide suppliers to give telehealth remedies that can enable individuals improved fulfill their acute and continual care needs, in particular in the course of this unparalleled time of social distancing.”

Twitter: @SusanJMorse
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