Paris, France Might 7 2020
Atos, a worldwide chief in electronic transformation, currently announces a person of the world’s greatest electronic place of work deployments. ”Digital Practical experience Management” has been rolled out with each other with Siemens IT to three hundred,000 employees in 111 nations, who are benefiting from big advancements in their electronic place of work transformation, utilizing knowledge and enhancing their expertise. The providers have labored with each other as near strategic partners handling job and provider shipping. As a outcome of this now improved endpoint eco-technique, Siemens employees’ pleasure and measured productivity with their doing work atmosphere continues to increase.
Bettering electronic consumer journeys with automation centered on pattern recognition
This new place of work alternative applies a knowledge-driven approach for measuring, offering and increasing consumer journeys and the every day expertise of customers as a result of the information on staff engagement, centered on gathered knowledge and true suggestions. Problem patterns and weaknesses in the every day function-routines are routinely determined and proactive countermeasures with self-healing mechanisms triggered.
A crucial driver of these improvements has been the partnership amongst Atos and Nexthink, the earth chief in electronic consumer expertise management application, which provides its expertise in authentic-time analytics and automation. In partnership with Siemens, the 3 providers are now having automation to a new degree driving the electronic transformation.
Employees are the crucial to accomplishment
The Incubator (company developer) for this new alternative, company psychologist Wendelin Zöpfl at Siemens’ Digitalization Enablement Middle, factors out, “People are the crucial asset in our enterprise, empowering them in an improved electronic atmosphere is crucial to the accomplishment of Siemens. The emphasis is to deliver very best in class excellent and new electronic activities to the workforce, not just technologies sensible, but also supporting the individual evolvement and requirements of our employees.”
The new Siemens CIO, Hanna Hennig and Markus Holzheimer, Head of World IT Infrastructure, take into account that the mission is on keep track of: “Atos has not simply just presented us a toolset correctly in line with our functions all around starting to be a knowledge-driven enterprise. Optimizing the use of technologies in a sustainable and effective way, mixed with transforming the staff expertise is an important constructing block for a electronic enterprise, where by most can not however fathom which potentials lay ahead in adopting this electronic way forward.”
“By the Nexthink partnership and our expense in establishing earth class expertise in knowledge-driven, automated and proactive conclude consumer guidance, we are in a position to carry a phase transform to staff activities for Siemens and other buyers.” adds Jo Debecker, Government Vice President and Head of Infrastructure & Knowledge Administration at Atos.
Pedro Bados, CEO and co-founder of Nexthink, sees more opportunity: “The partnership with Atos, a person of the most revolutionary consulting providers in conclude-consumer computing, validates Nexthink technologies as the most effective system to strengthen electronic workplaces for millions of local and distant employees all around the earth. We see all leading organizations, like Siemens and Atos, are now prioritizing the expertise of employees as element of their electronic transformation options.”
Atos – a Leader in Managed Place of work Expert services
Atos is regarded as a worldwide chief in Managed Place of work Expert services and has a team of fifteen,000 Place of work gurus around the globe. In March 2020, it was positioned as a Leader by Gartner in its Magic Quadrant for Managed Place of work Expert services for each Europe and North America.